Entering the queer world is not always – whether you are new to Bonn or have only recently come out. We want to help you as much as we can. And whether you are looking for in person consultation or would prefer to have an anonymous conversation via email first, our advisors are of course discreet, trained and take a peer-to-peer approach. This means that they have had similar experiences themselves!
In any case, the Cologne/Bonn area offers a wide range of services, a very tolerant climate and a real opportunity to live openly as a queer person.
Contact
Due to the migration of our mail server, we are currently experiencing limited availability. We apologize for any delays in processing inquiries and appreciate your patience. [As of: October 20, 2025]
You can contact us at any time, anonymously and without any immediate commitment, at [SPAM-Schutz! Bitte aktiviere JavaScript]. It does not matter what your concern is; our counselors will treat it confidentially in every case. Emails sent to this address can only be read by our conselours in the department; they are not accessible to all employees.
When you send us an email, it would be helpful if you could briefly descibe the topic so that we can more easily assign you to the appropriate person.
„Tell Mom!“-Hour
During our personal counselling sessions, you will have the opportunity to discuss your questions and fears about your sexual orientation and identity in private and perhaps gain some clarity afterwards. Confidentiality is an absolute guarantee for us.
We can talk about all kinds of problems: from coming out to relationship stress, nothing is off limits. And if we reach the limits of our knowledge, we are sure to know of other places where you can find further help. Send us an email and we can arrange an appointment.
Trans*-Counselling
Trans* counselling is available by email or in person. Here too, whether it’s coming out, orientation, or simply your questions about trans* issues, we are open to all topics. Our counsellors in this area are also trans themselves, so unlike in most professional therapeutic settings, you have the opportunity to talk to someone who is in the same situation as you and who has had to navigate the medical and legal systems themselves.
If you are looking for accompanying therapists, please only seek out therapists who explicitly deal with trans identity! We prodive an up-to-date list of contacts in the region. Other points of contact for you may also be self-help groups (e.g. TXKöln) or psychotherapists who are familiar with the topic.
The following document (in german) also provides an overview of possible medical steps in the context of a transition as well as points of contact in Bonn and the surrounding area:
Further advice centres
Various social services for trans people (and their families) in NRW:
https://www.trans-angebote.nrw/
Counselling centres for queer people in NRW:
https://www.mkjfgfi.nrw/Qualifizierte%20LSBTIQ%2A%20Beratungsstellen
Counselling centres for queer people in NRW, including a few trans-specific ones:
https://trans-nrw.de/beratungsstellen/